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Parent Mail

At Marshgate Primary School we are pleased to be able to communicate with 100% of our parents and carers by email.  We have been using Parent Mail successfully for many years for parents and carers to receive emails and text messages.  If a parent or carer is unable to print a letter or form they are always able to collect a paper copy from the school office.


When a child first joins Marshgate his or her parents and carers are sent a link either by text message or email to register with Parent Mail.  If other family members would also like to receive messages, such as grandparents or au pairs, they can be sent the link to register too.


Once registered with Parent Mail users are able to log on to the Parent Mail website at any time to view messages sent for their child's class, year group or whole school messages.  We are now using the Parents Evening Manager to make bookings for teacher consultations.


Upgrade to Parent Mail X (PMX)

Over the summer we upgraded to the new Parent Mail X platform.  We are aware parents have had difficulty registering for the Parent Mail system and downloading the App.  The text and email link to register must be activated within seven days after which it expires.  Please note, once registered on the new system parents and carers will still continue to receive emails to their nominated email account, but attachments can only be opened by logging into the Parent Mail account.  If you have difficulty accessing your emails or making a booking through the Parents Evening Manager please speak to Mrs Cox in the school office.


The app is an additional extra which can be downloaded onto newer mobile phones and laptops.  Please note IPhone 4’s, Blackberrys and Windows phones do not have the software on them to download the app.  


Please see the link to the Parent Mail website below and to a further page which gives answers to some of the queries you may have.