Primary School

To be inspired and be inspiring

Parent Mail App

A few years ago Parent Mail introduced own school branded versions of their App and some Marshgate parents may have downloaded the Marshgate Primary School version. Parent Mail have informed us that it is now changing. Our existing Marshgate Primary School branded App will stop working at the end of this calendar year, so it’s really important that you download the new App as soon as possible! Please note if you use the generic ParentMail app already, you will now be using the new and improved version and you do not need to do anything!


Parent Mail have had to make these changes to comply with new requirements of Apple’s app store and the Google Play store. There are new requirements which mean Parent Mail are unable to send different versions of the same app to the app store. Please see below for instructions on how to do this.


How to download the Parent Mail App if you are currently using the Marshgate branded App. Simply search ‘ParentMail’ in the Apple or Android App store.

Once installed, please delete the current App from your device.

The new App includes lots of improvements, including:

  • Improved user interface, making it quick and easy to find and manage school communications
  • An ‘Unread’ section, where parents can find all new and unread items quickly and easily
  • A new ‘Announcements’ feature to keep parents up to date with important ParentMail news.
  • Improved archiving and delete functionality, making it easy to select items in bulk.

… and much more!

What’s more, this new App will make it even easier for ParentMail to make improvements in response to parent feedback.

Please do not hesitate to contact us if you have any questions about this. We would encourage all parents to have the App as it means you have all the communications from the school in one handy place. We would encourage all parents and carers to have the App as it means you have all the communications from the school in one handy place.